Legal Notice / Privacy Policy

 

Legal Notice

Global Erbenermittlungs GmbH & Co. KG
Schloßmühlendamm 7
21073 Hamburg 

Phone: +49 40 - 41 91 588 105
Fax: +49 40 - 41 91 588 110
Mail: kontakt@global-erbenermittlung.de 

HRB 123914 Amtsgericht Hamburg

USt.IdNr: DE 288656892 

Represented by the subsidiary:

Global Erbenermittlungs BMC Verwaltungs GmbH
Schloßmühlendamm 7
21073 Hamburg

© 2019  Global Erbenermittlungs GmbH & Co. KG

Privacy Policy

I. Identity and contact details of the Data Controller

Global Erbenermittlungs GmbH & Co. KG
Schloßmühlendamm 7
21073 Hamburg
Germany
Phone: 040 – 41 91 58 80
Mail: kontakt@global-erbenermittlung.de

II. General information on data processing

1. Scope of the processing of personal data

Our users‘ personal data is processed only to the extent necessary to provide our content and services as well as a functioning website. The regular processing of our users‘ personal data takes place only with the user’s consent. An exception applies in those cases in which obtaining prior consent is not possible for legitimate reasons and the processing of the data is permitted by law. 

2. Legal basis for the processing of personal data

Provided that we obtain the data subject’s consent for the processing of personal data, Art. 6 Para. 1 lit. a EU General Data Protection Regulation (GDPR) serves as the legal basis.

Art. 6 para. 1 lit. b GDPR serves as the legal basis for the processing of personal data required for the performance of a contract to which the data subject is a party. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis.

Art. 6 para. 1 lit. d GDPR serves as a legal basis in the event that the vital interests of the data subject or another natural person necessitate the processing of personal data.

If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and fundamental freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f DSGVO serves as the legal basis for the processing. 

3. Data erasure and storage period

The personal data of the data subject will be erased or restricted as soon as the purpose of its storage no longer applies. In addition, the data may be stored if the European or national legislator has provided for this in EU ordinances, laws or other regulations to which the controller is subject. The data shall also be restricted or erased if a storage period prescribed by the aforementioned standards expires, unless further storage of the data is necessary for entering into or the performance of a contract.

III. Provision of the website and creation of log files

1. Description and scope of data processing

Each time our website is accessed, our system automatically collects data and information on the computer system of the accessing computer. 

The following data is collected:

(1) Information about the browser type and version
(2) The user’s operating system
(3) The user’s Internet Service Provider
(4) The user’s IP address
(5) The date and time of access

The data is also stored in our system’s log files. This does not affect the IP addresses of the user or other data that would enable the attribution of the data to a user. This data is not stored together with the user’s other personal data.

2. Legal basis for data processing 

The legal basis for the temporary storage of data is Art. 6 para. 1 lit. f GDPR. 

3. Purpose of data processing

The temporary storage of the user’s IP address by the system is necessary to enable the delivery of the website to said user‘s computer. For this purpose, the IP address of the user must remain stored for the duration of the session. 
Our legitimate interest in the processing of personal data in accordance with Art. 6 Para. 1 lit. f GDPR also lies in these purposes.

4. Duration of storage

The data are erased as soon as they are no longer required for the purpose of their collection. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. 

5. Possibility of objection and removal

The collection of data for the provision of the website and the storage of data in log files is mandatory for the operation of the website. Consequently, there is no possibility of objection on the part of the user. 

IV. Use of cookies

1. Use of Google Analytics

a) Description and scope of data processing

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to allow an analysis of how users use the website.

The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google in advance within Member States of the European Union or in other Contracting States to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.

On behalf of the operator of this website, Google will use the "cookies" information to evaluate your use of the website, to compile reports on website activity and to provide other services to the website operator in connection with website activity and internet usage.The IP address transmitted by your browser as part of Google Analytics is not merged with any other Google data.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this, you may not be able to use the full functionality of this website.

In addition, you can prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address), and from processing this data, by downloading and installing the browser plug-in available at the following link (https://tools.google.com/dlpage/gaoptout?hl=en).

You can find further information on this at tools.google.com/dlpage/gaoptout or at https://policies.google.com/?hl=en (general information on Google Analytics and data protection).

We would like to point out that on this website, Google Analytics has been extended by the code "gat._anonymizeIp();" in order to guarantee an anonymous recording of IP addresses (so-called IP masking).

b) Legal basis for data processing 

The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f GDPR.

c) Purpose of data processing

The analysis cookies are used for the purpose of improving the quality of our website and its content. The analysis cookies tell us how the website is being used. This enables us to continually optimise our services. Our legitimate interest in the processing of personal data in accordance with Art. 6 Para. 1 lit. f GDPR also lies in these purposes.

d) Duration of storage, objection and removal options

Cookies are stored on the user's computer and transmitted to our site by the user. Therefore, you as a user have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be erased at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that some of the website’s functions can no longer be used to their full extent.

2. Use of script libraries (Google Web Fonts)

 a) Description and scope of data processing

In order to display our content correctly and graphically appealing across browsers, this website uses script libraries and font libraries such as Google Web Fonts (https://www.google.com/webfonts/). Calling script libraries or font libraries automatically triggers a connection to the library operator. It is theoretically possible - but currently unclear whether it is the case, and if so, for what purposes - for the operators of such libraries to collect data. The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/.

b) Legal basis for data processing

The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f GDPR.

c) Purpose of data processing


Google Web fonts are transferred to your browser's cache to prevent multiple loading. If the browser does not support Google Web Fonts or prevents access, content is displayed in a standard font. Our legitimate interest in the processing of personal data in accordance with Art. 6 Para. 1 lit. f GDPR also lies in these purposes.
 
(e) Duration of storage, possibility of objection and removal

Cookies are stored on the user's computer and transmitted to our site by the user. Therefore, you as a user have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be erased at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that some of the website‘s functions can no longer be used to their full extent.

3. Use of Google Maps

a) Description and scope of data processingThis website uses Google Maps API to visually display geographic information. When Google Maps is used, Google also collects, processes and uses data relating to the use of map functions by visitors. Further information on data processing by Google can be found at www.google.com/privacypolicy.html . This link may also be used to change your personal data protection settings in the data protection centre.

b) Legal basis for data processing
The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f GDPR.

c) Purpose of data processing
The integration of Google Maps serves the purpose of making it easier for customers and business partners to visit our location. Our legitimate interest in the processing of personal data in accordance with Art. 6 Para. 1 lit. f GDPR also lies in these purposes. 

e) Duration of storage, objection and removal optionsCookies are stored on the user's computer and transmitted to our site by the user. Therefore, you as a user have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be erased at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that some of our website’s funtions can no longer be used to their full extent.

4. Use of Google Ads

a) Description and scope of data processing
Our website uses Google Conversion Tracking. If you have reached our website via an ad placed by Google, Google Ads places a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google. These cookies expire after 30 days and are not personally identifiable. If the user visits certain pages on our website and the cookie has not expired, we, and Google, may recognize that the user clicked on the ad and was directed to that page. Each Google Ads customer receives a different cookie. Cookies therefore cannot be traced through the websites of Ads customers.

b) Legal basis for data processing
The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f GDPR.

c) Purpose of data processingThe information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. These customers will be able to track the total number of users who clicked on their ad and were directed to a page tagged with a conversion tracking tag. However, the statistics do not contain any information that personally identifies users. Our legitimate interest in the processing of personal data in accordance with Art. 6 Para. 1 lit. f GDPR also lies in these purposes. 


e) Duration of storage, objection and removal options

Cookies are stored on the user's computer and transmitted to our site by the user. Therefore, you as a user have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be erased at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that some oft he website’s functions can no longer be used to their full extent.

V. Contact form and e-mail contact

1. Description and scope of data processing

A contact form, which can be used to contact us electronically, is available on our website. Should a user make use of this option, the data entered in the input mask will be transmitted to us and stored.

These data are:

(1) Necessary: title, first name, last name, telephone number, e-mail address
(2) Optional: address, any data entered in the text field

The following data will also be stored at the time the message is sent:

(1) Date and time of the establishment of contact

Your consent will be obtained for the processing of the data as part of the sending process, and reference will be made to this data protection declaration.Alternatively, it is possible to contact us via the e-mail address provided. In this case, the personal data transmitted with the user’s e-mail will be stored. Any data transmitted this way will not be passed on to third parties. The data will be used exclusively for the processing of the conversation.

2. Legal basis for data processing 

The legal basis for the processing of the data is Art. 6 para. 1 lit. a GDPR if the user has given their consent.The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f GDPR. Should the purpose of the e-mail contact be to conclude a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

3. Purpose of data processing

The processing of the personal data from the input mask serves exclusively to process the establishment of contact. In the case of a user contacting us by e-mail, this also constitutes the necessary legitimate interest in the processing of the data.The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

4. Duration of storage

The data will be erased as soon as they are no longer required for the purpose for which they were collected. For the personal data from the contact form’s input mask and the data sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is terminated when it can be inferred from the circumstances that the issue in question has been concluded. The additional personal data collected during the sending process will be erased at the latest after a period of seven days.

5. Possibility of objection and removal

The user has the possibility of withdrawing consent for the processing of personal data at any time. Should the user contact us by e-mail, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued.All personal data stored in the course of the communication will be erased in this case.

VII. Rights of the person concerned

If your personal data is processed, you are the data subject within the meaning of the GDPR and you are entitled to the following rights with respect to the controller:

1. Right of access by the data subject

You may request confirmation from the data controller as to whether personal data concerning you is being processed by us. In the event of such processing, you may request the following information from the data controller:

(1) the purposes for which the personal data are being processed;
(2) the categories of personal data being processed;
(3) the recipients or categories of recipients to whom the personal data relating to you have been or will be disclosed;(
4) the planned duration of storage of the personal data relating to you or, if it is not possible to provide specific information in this respect, criteria for determining the storage period;
(5) the existence of a right to rectify or erase personal data concerning you, a right to restrict the processing by the controller or a right to object to such processing;
(6) the existence of a right to lodge a complaint with a supervisory authority;
(7) all available information on the source of the personal data, if they are not collected from the data subject;
(8) the existence of automated decision-making including profiling pursuant to Art. 22 (1) and (4) GDPR and - at least in those cases - meaningful information on the logic involved, and the scope and intended effects of such processing on the data subject.

You have the right to request information as to whether the personal data concerning you will be transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate guarantees pursuant to Art. 46 GDPR in connection with the transfer.

2. Right to rectification 

You have the right to have your personal data rectified and/or completed by the data controller if the personal data processed concerning you is inaccurate or incomplete. The data controller must carry out the rectification without delay.3. Right to restrict processing

Under the following conditions, you may request that the processing of your personal data be restricted:

(1) if you dispute the accuracy of the personal data concerning you for a period of time which allows the controller to verify the accuracy of the personal data;
(2) the processing is unlawful and you decline to erase the personal data and instead request that the use of the personal data be restricted;(
3) the controller no longer needs the personal data for the purposes of the processing, but you need them for the assertion, exercise or defence of legal claims, or
(4) if you have objected to the processing pursuant to Art. 21 para. 1 GDPR and it has not yet been established whether the legitimate reasons of the data controller outweigh your reasons.

If the processing of personal data relating to you has been restricted, such data may not be processed - aside from their storage - without your consent, or for the purpose of asserting, exercising or defending legal claims, or protecting the rights of another natural or legal person, or for reasons of important public interest of the Union or of a Member State.If the restriction on processing has been limited in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

4. Right to erasure

(a) Duty to erase

You may request the controller to erase the personal data relating to you immediately and the controller is obliged to erase such data immediately if one of the following conditions applies:

(1) Personal data relating to you are no longer necessary for the purposes for which they were collected or otherwise processed.

(2) You withdraw the consent on which the processing pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR was based and there is no other legal basis for the processing.

(3) You object to the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate reasons for the processing, or you object to the processing pursuant to Art. 21 para. 2 GDPR.

(4) The personal data concerning you have been processed unlawfully.

(5) The erasure of your personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the controller is subject.

(6) The personal data relating to you have been collected in relation to information society services offered pursuant to Art. 8 para. 1 GDPR.b) Information to third partiesIf the controller has made the personal data concerning you public, and is obliged to erase them in accordance with Art. 17 para. 1 GDPR, the controller must take appropriate measures, including those of technical nature, taking into account the available technology and the implementation costs, to inform controllers who process the personal data that you, as the person concerned, have requested them to erase all links to these personal data or copies or replications of these personal data. 

c) Exceptions

The right to erasure does not exist if the processing is necessary

(1) to exercise the right of freedom of expression and information;
(2) to fulfil a legal obligation which requires the processing under the law of the Union or of the Member States to which the controller is subject, or to perform a task carried out in the public interest or in the exercise of official authority vested in the controller;
(3) for reasons of public interest in the field of public health pursuant to Art. 9 para. 2 lit. h and i as well as Art. 9 para. 3 GDPR;
(4) for archiving purposes in the public interest, scientific or historical research purposes, or for statistical purposes in accordance with Art. 89 para. 1 GDPR, insofar as the law referred to under a) is likely to make it impossible or seriously impair the achievement of the objectives of such processing, or
(5) to assert, exercise or defend legal claims.5. Right to informationIf you have exercised the right to rectify, erase or restrict the processing of your personal data against the controller, the latter is obligated to notify all recipients to whom the personal data concerning you have been disclosed of this rectification, erasure or restriction of the processing, unless this proves impossible or involves a disproportionate effort.

You have the right with respect to the controller to be informed of these recipients.6. Right to data portabilityYou have the right to receive the personal data concerning you that you have provided to the controller in a structured, commonly used and machine-readable format.

In addition, you have the right to transmit these data to another controller without being hindered by the controller to whom the personal data was provided, given that

(1) the processing is based on consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and
(2) processing is carried out using automated procedures.In exercising this right, you also have the right to have the personal data concerning you transferred directly by one controller to another controller, insofar as this is technically feasible. The freedoms and rights of others must not be affected by this.The right to data transfer does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7. Right to object

You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data on the basis of Art. 6 para. 1 lit. e or f GDPR; this also applies to profiling based on these provisions. 

The controller will no longer process the personal data relating to you, unless he can provide compelling grounds worthy of protection for processing which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If the personal data concerning you are processed for the purpose of direct marketing, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such advertising; this also applies to profiling, insofar as it is connected with such direct marketing.

If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.In connection with the use of information society services, you may exercise your right of objection by means of automated procedures using technical specifications, notwithstanding Directive 2002/58/EC.

8. Right to withdraw consent under GDPR

You have the right to withdraw consent under GDPR at any time. The withdrawal of consent does not affect the legality of the processing on the basis of your consent carried out up to the point of your withdrawal.

9. Automated decision-making in individual cases, including profiling

You have the right not to be subject to any decision based solely on automated processing, including profiling, that has any legal effect on you or similarly significantly affects you. This does not apply

(1) if the decision is necessary for entering into, or the performance of, a contract between you and the controller,

(2) if the decision is authorised by legislation of the Union or of the Member States to which the controller is subject and contains appropriate measures to safeguard your rights and freedoms and your legitimate interests; or

(3) with your explicit consent.However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 GDPR, unless Art. 9 para. 2 lit. a or g GDPR applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests.

With regard to the cases referred to in (1) and (3), the controller shall take appropriate measures to protect your rights and freedoms as well as your legitimate interests, including at least the right to obtain human intervention on the part of the controller, to state his own position and to contest the decision.

10. Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to complain to a supervisory authority, in particular within the Member State of your habitual residence, at your place of work or at the place of the alleged infringement, if you believe that the processing of your personal data violates GDPR. 

The supervisory authority with which the complaint was lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.